Thank you for visiting and shopping at Gorakhpur Handloom House. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Delivery delays can occasionally occur due to unforeseen circumstances.
Shipment to P.O. Boxes or APO/FPO Addresses
Gorakhpur Handloom House ships to addresses within India, including P.O. boxes and APO/FPO addresses.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping Policy
We currently do not ship outside India. Please check back later as we are working on expanding our services to international customers.
Customs, Duties, and Taxes
Gorakhpur Handloom House is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Gorakhpur Handloom House is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our customer service team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us
If you have any questions about this Shipping Policy, please contact us at:
- Email: info@gorakhpurhandloomhouse.com
- Phone: +91 512 237 4804
Thank you for shopping with Gorakhpur Handloom House!